Privacy Policy
Effective Date: 19/06/2023
Introduction
SolarSpec respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with our solar PV services and website ("Services").
Information We Collect
We may collect personal information directly from you or through automated means when you use our Services. The types of personal information we may collect include:
Contact information (e.g., name, address, email address, phone number).
Payment information for processing transactions.
Information related to your solar PV system, including installation details and energy usage data.
Communications and correspondence with us.
Website usage information collected through cookies and similar technologies (please refer to our Cookie Policy for more details).
Use of Personal Information
We may use the collected personal information for the following purposes:
Providing and managing our solar PV services.
Processing payments and invoicing.
Communicating with you about our services, updates, and promotions.
Responding to inquiries, requests, and providing customer support.
Improving our Services and conducting research and analysis.
Complying with legal obligations and resolving disputes.
Disclosure of Personal Information
We may share your personal information with third parties in the following circumstances:
Service providers and business partners who assist us in delivering our Services.
Government authorities, regulatory bodies, or legal entities when required by law or to protect our legal rights.
In the event of a merger, acquisition, or sale of our company, where personal information may be transferred as part of the transaction.
Data Retention
We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Security
We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or electronic storage is entirely secure, and we cannot guarantee absolute security.
Your Rights
You have certain rights regarding your personal information, including the right to access, rectify, delete, or restrict its processing. You may also have the right to data portability and to object to certain processing activities. To exercise these rights or for any inquiries regarding your personal information, please contact us using the information provided below.
Third-Party Websites and Services
Our Services may include links to third-party websites or services that are not under our control. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review the privacy policies of those third parties before providing any personal information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
SolarSpecltd
21 Lancaster drive, Tutbury, Burton on Trent
07398398339 - 07594832899
Copyright © 2023 SolarSpec - All Rights Reserved.